If the issue persist, you may want to get in touch with our Care Support Team so they can open a new investigation specific for this concern. You might want visit this article to know more about downloading Bank Feed transactions in QuickBooks.
This issue was reviewed by our engineering team and they found out that the tags are too long in the QBO file because they are more than 32 characters and shortening this allows QuickBooks to import.Īlso, you'll need to get in touch with Capital One Bank to make sure they are using the QBO files that meets the OFX standard. Recently, we've been receiving reports about this issue with importing transactions from Capital One to QuickBooks Desktop for Mac.
I want to make sure you'll be able to import bank transactions successfully. Thanks for bringing this to our attention.
